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CONTACT

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Booking/FAQs: Contact

FREQUENTLY ASKED QUESTIONS

HOW DO I GET A QUOTE FOR A BOOKING?

  • For an accurate quote we need various details beforehand such as the date, location, performance length and any special requirements or song requests. To discuss this further please email us at freshgroovesuk@gmail.com or fill in our contact form above.

HOW FAR DO YOU TRAVEL?

  • We will travel anywhere within the UK and may even travel abroad if required. All our quotes will typically include travel expenses.

HOW DO WE CONFIRM A BOOKING?

  • Once a quote has been agreed a contract form will be sent over that requires a signature and a deposit payment of 25% of the full fee. Once these have been sent back to us the booking will be confirmed. For payment details please contact us.

HOW LONG DO YOU PLAY FOR?

  • All of our packages usually play for 2 hours, which can be split up into 2x1 hour sets or 3x40 minute sets with short breaks in between. Breaks would be around 15-30 minutes. For any specific requests please get in contact with us.

DO YOU TAKE SONG REQUESTS?

  • We are more than happy to take song requests, especially for first dances! If your request is not in our typical set list we will need at least a month prior notice before the event to ensure a strong performance.

HOW MUCH SPACE DO YOU NEED?

  • Space varies between our acts and band sizes. For example, our 6 piece Silver Package would need around 5 by 4 metres. For a more accurate idea, please get in contact with us.

DO YOU PROVIDE YOUR OWN PA AND LIGHTING?

  • Yes, we provide our own PA and lighting for all events.

HOW LONG DOES IT TAKE YOU TO SET UP?

  • This varies between band sizes and packages but we typically need between 1-1.5 hours to set up and soundcheck.

WHAT TIME DO YOU ARRIVE?

  • We normally need to arrive 2 hours before our first set to guarantee we are set up and sound checked. If you need us to fit in a different/earlier time please get in contact with us.

WILL YOU NEED REFRESHMENTS?

  • We will need soft drinks provided, whilst at longer events such as weddings will we need a hot meal.

CAN YOU PLAY MUSIC BETWEEN SETS?

  • We are happy to play music through our PA system when not performing. If music is required after we have finished performing then there will be an extra charge.

HOW/WHEN DO I PAY FOR A PERFORMANCE?

  • We accept cash or bank transfer payments. Bank transfer must be paid 28 days before the event, otherwise cash can be paid on the day.

For any other queries please do not hesitate to get in touch with us at freshgroovesuk@gmail.com or through our contact form above.

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